What is the difference between CLI and NCLI?

A CLI route reliably presents the real originating caller ID to the destination as dialed. An NCLI route does not guarantee this — caller ID may arrive blank, replaced, or not reliably passed through, depending on the carrier and destination.

Does CallCenterBoost guarantee caller-ID presentation on every route?

No. CLI status is determined by real route data, not marketing language — "100% CLI" or "guaranteed local CLI" is never advertised unless the underlying route actually supports it.

Can CLI routes be used to present a different number than the one actually calling?

No. Routes are for presenting your own lawful, authorized caller ID — not for caller-ID spoofing or impersonation, which is a violation of the Acceptable Use Policy regardless of route type.

CLI & NCLI VoIP Termination Routes

CLI and Non-CLI (NCLI) VoIP termination routes explained: caller-ID presentation, route testing and billing, with real published route data.

What is a CLI route?

A CLI (Calling Line Identification) route reliably presents the real originating caller ID to the destination, as dialed. A Non-CLI (NCLI) route does not guarantee this — the caller ID may arrive blank, replaced, or not reliably passed through, depending on the carrier and destination.

Why CLI matters

A trustworthy, correctly-presented caller ID tends to correlate with better answer rates, since destinations are generally less likely to answer a call showing no caller ID or an unfamiliar/spoofed-looking number. In jurisdictions with caller-ID authentication frameworks, a missing or unverifiable CLI can also affect how a call is treated by the destination carrier. See the full explainer: CLI vs Non-CLI (NCLI) VoIP routes explained.

"Correct display" and local CLI terminology

"Correct display" generally means the caller ID is presented exactly as sent, without truncation or replacement. "Local CLI" generally refers to a caller ID formatted to appear as a local number in the destination country. Neither term is standardized across every carrier, and availability varies by destination and by route — always confirm what a specific route actually supports rather than assuming from the label alone.

What CallCenterBoost does not claim

Route data determines CLI status, not marketing language — CallCenterBoost does not advertise "100% CLI" or "guaranteed local CLI" on any route unless the underlying route data actually supports it. Where CLI handling is not confirmed for a destination, check with a route test rather than assuming.

Checking which you're buying

A published rate listing should state whether a route is CLI or NCLI. If it isn't stated, ask before committing volume, and confirm with a real test call whether the caller ID you send is what the destination actually receives.

Search live route data

Start with published destination and prefix-level pricing, billing increments and effective dates, then request a route test with your traffic profile.

Afghanistan — from $0.1140 / €0.1049/min
Albania — from $0.3050 / €0.2806/min
Algeria — from $0.0435 / €0.0400/min
American Samoa — from $0.0330 / €0.0304/min
Andorra — from $0.0450 / €0.0414/min
Angola — from $0.3080 / €0.2834/min
Anguilla — from $0.1420 / €0.1306/min
Antarctica — from $0.1038 / €0.0955/min
Antigua And Barbuda — from $0.1380 / €0.1270/min
Argentina — from $0.0175 / €0.0161/min
Armenia — from $0.1430 / €0.1316/min
Aruba — from $0.1200 / €0.1104/min
Ascension Island — from $0.2292 / €0.2109/min
Australia — from $0.0123 / €0.0113/min
Austria — from $0.0173 / €0.0159/min
Azerbaijan — from $0.1700 / €0.1564/min
Bahamas — from $0.1010 / €0.0929/min
Bahrain — from $0.0995 / €0.0915/min
Bangladesh — from $0.0087 / €0.0080/min
Barbados — from $0.1440 / €0.1325/min
Belarus — from $0.2990 / €0.2751/min
Belgium — from $0.0196 / €0.0180/min
Belize — from $0.1188 / €0.1093/min
Benin — from $0.2600 / €0.2392/min
Bermuda — from $0.0230 / €0.0212/min
Bhutan — from $0.0330 / €0.0304/min
Bolivia — from $0.1400 / €0.1288/min
Bosnia and Herzegovina — from $0.1300 / €0.1196/min
Botswana — from $0.1980 / €0.1822/min
Brazil — from $0.0020 / €0.0018/min

Last published update: 2026-09-20. Published destinations: 317. Published prefixes: 38373.

Destination	USD/min	EUR/min	Billing
FRANCE - FIXED	0.0075	0.0069	1/1
UNITED KINGDOM - FIXED	0.0113	0.0104	1/1
CANADA	0.0080	0.0074	6/6
AUSTRALIA - FIXED	0.0123	0.0113	1/1

Provisioning workflow

Choose destination or prefix.
Review rate and billing.
Submit expected volume, CPS/concurrency and lawful traffic description.
Approved customers can receive SIP credentials or IP-auth provisioning through the client portal.

Frequently asked questions

What is the difference between CLI and NCLI?: A CLI route reliably presents the real originating caller ID to the destination as dialed. An NCLI route does not guarantee this — caller ID may arrive blank, replaced, or not reliably passed through, depending on the carrier and destination.
Does CallCenterBoost guarantee caller-ID presentation on every route?: No. CLI status is determined by real route data, not marketing language — "100% CLI" or "guaranteed local CLI" is never advertised unless the underlying route actually supports it.
Can CLI routes be used to present a different number than the one actually calling?: No. Routes are for presenting your own lawful, authorized caller ID — not for caller-ID spoofing or impersonation, which is a violation of the Acceptable Use Policy regardless of route type.
How do I know whether a specific route is CLI or NCLI?: A published rate listing states the route type. If it is not stated, ask before committing volume, and confirm with a real test call what caller ID the destination actually receives.

WhatsApp, Telegram and email remain available for pre-sales and general enquiries. Registered customers use the Client Support Portal ticketing system as their primary, trackable support method. Payments are accepted in cryptocurrency only.