Contact Database Use Policy

Who these terms are with

Full identity and verification details are on the Company & Legal Information page in the Trust Centre.

• Trading name: CallCenterBoost
• Legal entity: Not published yet — request in writing from support.
• Company registration number: Not published yet — request in writing from support.
• Registered address: Not published yet — request in writing from support.
• Governing law and jurisdiction: Not published yet — request in writing from support.
• Contact: support@callcenterboost.com

Before you buy

Availability of a dataset is not permission to contact everyone in it. You need your own lawful basis for the contact method you intend to use, in each destination you intend to contact. Where you are unsure, take local advice before ordering.

Your obligations on delivery

• Establish and document a lawful basis for contacting each individual.
• Provide the privacy notice your jurisdiction requires, including the source of the data.
• Register with and screen against the applicable do-not-call or preference register in each destination.
• Respect permitted calling hours and caller-identification rules.
• Honour opt-out and erasure requests you receive, and forward to us any that concern our source data.
• Keep the data confidential, secure it appropriately, and do not resell or re-license it without written permission.

What we supply with every delivery

• The agreed field specification, format and record count.
• The collection or refresh window for the records supplied.
• The category of source and the recorded lawful basis.
• Suppression applied at the point of delivery.

What we do not supply

Special-category data, financial account or card data, government identifiers, credentials, or data relating to children. Requests for these are refused. See Data Sourcing & Lawful Basis for the full list of sources we refuse.

Individual removal requests

Any individual may have their record removed and permanently suppressed at no charge by emailing support@callcenterboost.com. See Your Data Rights.