Managed VICIdial — 25 Agents
A larger hosted dialer environment with operational support for established call-centre floors.
Description
A high-capacity managed dialer for established operations running 25 concurrent agents. Built on a larger dedicated server with headroom for heavy call recording, concurrent inbound and outbound traffic, and reporting load that would slow a smaller box. Includes full campaign architecture design during onboarding — campaigns, lists, dispositions, call routing, recycling rules and agent hierarchy — plus ongoing operational support so changes can be made quickly without waiting on a queue.
Price
- Monthly service: 299.00 USD per month
- One-time installation and configuration: 199.00 USD
- Add 1 month of priority support: 99.00 USD (optional)
- Due today: 498.00 USD, or 597.00 USD with the support add-on
Payment is in cryptocurrency only. The recurring charge after the first payment is 299.00 USD per month.
What is included
- Sized for 25 concurrent agents with recording and reporting headroom
- Dedicated managed server with performance tuning
- Full campaign architecture designed with you during onboarding
- Advanced pacing, recycling rules and lead-order strategy
- Inbound, outbound and blended routing with skills-based queues
- Supervisor tools: live monitoring, barge, whisper and coaching
- Custom report exports and API access for CRM integration
- Call recording with extended retention and bulk export
- Daily automated backups with tested restore procedure
- Security hardening, access control and change management
- Priority operational support on WhatsApp, Telegram and email
Specifications
| Recommended agents | 25 concurrent |
|---|---|
| Dialer | VICIdial, latest stable release |
| Server | Dedicated managed server, included in the monthly fee |
| Management | Patching, monitoring, tuning and maintenance included |
| Dial modes | Predictive, progressive, preview, manual |
| Call recording | Included, extended retention and bulk export |
| Integrations | API access for CRM and reporting |
| Backups | Daily, automated, tested restore |
| Trunk compatibility | Any standard SIP carrier |
| Software licence | Open-source VICIdial — no per-seat licence fee |
| Delivery estimate | 2–4 business days |
Before ordering
Orders may require intended-use, company, identity, route or documentation review, and prohibited activity will not be provisioned — see the Acceptable Use Policy.
Payment and delivery
Payment is in cryptocurrency only (USDT, BTC, ETH or LTC) and is verified manually against the exact asset and network shown on the invoice before provisioning begins. Delivery targets and the remedy if a commitment is missed are published in Service Levels & Delivery; cancellation and refund conditions are in the Refund Policy.
Who supplies this
Company registration details, data sourcing, security posture, and KYC and sanctions controls are published in the Trust Centre. Business-to-business only.
Related pages
Support is available through WhatsApp, Telegram and email. Payments are accepted in cryptocurrency only.