SIP Username/Password Authentication
How credential-based SIP authentication works and when to choose it over IP authentication.
How it works
Your dialer registers to the SIP trunk using a username and password, the same way a softphone registers to an extension. The trunk accepts calls from any IP address as long as the correct credentials are presented on each request.
When to choose it
Credential-based authentication suits deployments where the originating IP address changes — dynamic IPs, multiple sending locations, or agents dialing from varied network paths — since the trunk does not need to be reconfigured when your IP changes.
Security notes
Keep SIP credentials as confidential as a login password. Do not share them over insecure channels, and rotate them if you suspect they have been exposed. Unusual call patterns on a credential-authenticated trunk are a common sign of compromised credentials.
Related pages
WhatsApp, Telegram and email remain available for pre-sales and general enquiries. Registered customers use the Client Support Portal ticketing system as their primary, trackable support method. Payments are accepted by bank transfer, card or cryptocurrency.